Communication transfer between devices

ABSTRACT

A method may include obtaining an indicator that a first device is in a location of a second device and in response to obtaining the indicator, sending a redirect request to a communication service provider of the first device to direct, to the second device, incoming communication requests handled by the communication service provider that are directed to the first device. The method may further include after sending the redirect request and after a communication request to a communication session is directed to the first device, obtaining, at the second device, a communication indication to participate in the communication session. The method may further include directing audio of the communication session to a transcription system and obtaining, at the second device, the transcription of the audio from the transcription system. The method may also include presenting, by the second device, the audio and the transcription.

CROSS-REFERENCE TO RELATED APPLICATION

This application is a continuation of U.S. patent application Ser. No.16/552,939, filed on Aug. 27, 2019, the disclosure of which isincorporated herein by reference in its entirety.

FIELD

The embodiments discussed herein are related to transfer ofcommunication between devices.

BACKGROUND

Audio communications may be performed using different types of devices.In some instances, people that are hard-of-hearing or deaf may needassistance to participate in the audio communications. In theseinstances, transcriptions of the audio may be provided to thehard-of-hearing or deaf. To provide the transcriptions to ahard-of-hearing or deaf person, a particular device or applicationrunning on a mobile device or computer may be used to display texttranscriptions of the audio being received by the hard of hearing ordeaf person.

The subject matter claimed herein is not limited to embodiments thatsolve any disadvantages or that operate only in environments such asthose described above. Rather, this background is only provided toillustrate one example technology area where some embodiments describedherein may be practiced.

SUMMARY

A method to transcribe communications may include obtaining an indicatorthat a first device is in a location where a second device is located.The method may also include in response to obtaining the indicator,sending a redirect request to a communication service provider of thefirst device to direct, to the second device, incoming communicationrequests handled by the communication service provider that are directedto the first device. The method may further include after sending theredirect request and after a communication request to a communicationsession is directed to the first device by a remote device, obtaining,at the second device, a communication indication to participate in thecommunication session. The method may further include directing audio ofthe communication session with the remote device to a transcriptionsystem configured to generate a transcription of the audio andobtaining, at the second device, the transcription of the audio from thetranscription system. The method may also include presenting, by thesecond device, the audio and the transcription.

BRIEF DESCRIPTION OF THE DRAWINGS

Example embodiments will be described and explained with additionalspecificity and detail through the use of the accompanying drawings inwhich:

FIG. 1 illustrates an example environment for transfer of communicationbetween devices;

FIG. 2 illustrates example operations related to transfer ofcommunication between devices;

FIG. 3 illustrates example operations related to transfer ofcommunication between devices;

FIG. 4 illustrates an example system that may be used during transfer ofcommunication between devices;

FIG. 5 is a flowchart of an example method to transfer communicationbetween devices; and

FIG. 6 is a flowchart of another example method to transfercommunication between devices.

DESCRIPTION OF EMBODIMENTS

A hard-of-hearing person may have both a mobile phone and atranscription communication console. The transcription communicationconsole may be designed to present audio of a communication session anda transcription of the audio of the communication session. The mobilephone may be useful for the hard-of-hearing person when thehard-of-hearing person is not at home to allow the hard-of-hearingperson to receive text and audio communications. When thehard-of-hearing person is near the transcription communication console,the hard-of-hearing person may prefer to use the transcriptioncommunication console instead of the mobile device for a communicationsession for potentially improved understanding of the communicationsession.

Some embodiments in this disclosure relate to systems and methods thatmay be configured to transfer communication between devices. Forexample, a communication between a remote device and a mobile device maybe transferred to a transcription communication console. In someembodiments, a mobile device may receive an indication that the mobiledevice is in a location at which the transcription communication consoleis located. In response to the indication, the mobile device mayautomatically direct that incoming audio communications, such as phonecalls, be redirected to the transcription communication console. Themobile device may perform the redirect without intervention by thehard-of-hearing person. The transcription communication console may thusreceive the incoming audio communications and establish an audiocommunication session. During the communication session, thetranscription communication console may obtain transcriptions of audioof the communication session from a transcription system. The audio andthe transcriptions may be presented by the transcription communicationconsole during the communication session. In this manner, thehard-of-hearing person may use the transcription communication consoleinstead of the mobile device for a communication session even when therequest to the communication session is directed to the mobile deviceand not the transcription communication console.

The systems and methods described in this disclosure may thus provide anew and improved method to transfer communications between devices.Furthermore, the systems and methods described in this disclosure mayimprove technology with respect to audio communications and transfer ofcommunications between devices.

Turning to the figures, FIG. 1 illustrates an example environment 100for transcription of communications. The environment 100 may be arrangedin accordance with at least one embodiment described in the presentdisclosure. The environment 100 may include a network 102, a firstdevice 104, a second device 106, a remote device 108, a communicationservice provider 110, and a transcription system 130.

The network 102 may be configured to communicatively couple the firstdevice 104 and the second device 106. In some embodiments, the network102 may be any short-range wireless network, such as a wireless localarea network (WLAN), a personal area network (PAN), or a wireless meshnetwork (WMN). For example, the network 102 may include networks thatuse Bluetooth® Class 2 and Class 3 communications with protocols thatare managed by the Bluetooth® Special Interest Group (SIG). Otherexamples of wireless networks may include the IEEE 802.11 networks(commonly referred to as WiFi®), Zigbee networks, Digital EnhancedCordless Telecommunications (DECT) networks, among other types of LANS,PANS, and WMNS. Communications may be performed over the network 102using first communication protocols that may correspond to theassociated short-range wireless networks that may be included in thenetwork 102.

In some embodiments, the remote device 108, the communication serviceprovider 110, the first device 104, and the second device 106 may becommunicatively coupled. Alternatively or additionally, the seconddevice 106 and the transcription system 130 may be communicativelycoupled. In some embodiments, the remote device 108, the communicationservice provider 110, the first device 104, and the second device 106may be communicatively coupled by a network. In these and otherembodiments, the second device 106 and the transcription system 130 maybe communicatively coupled by the network or a different network. Thenetwork or another network that communicatively couples devices and/orsystems described in the present disclosure may have numerous differentconfigurations.

For example, the network may be coupled to or may include portions of atelecommunications network for sending data in a variety of differentcommunication protocols. In some embodiments, the network may include anInternet Protocol (IP) based network such as the Internet or an opticalcommunications network such as wireless infrared or optical fiber. Insome embodiments, the network may include cellular communicationnetworks for sending and receiving communications and/or data includingvia hypertext transfer protocol (HTTP), direct data connection, wirelessapplication protocol (WAP), etc. The network may also include a mobiledata network that may include third-generation (3G), fourth-generation(4G), long-term evolution (LTE), long-term evolution advanced (LTE-A),Voice-over-LTE (“VoLTE”) or any other mobile data network or combinationof mobile data networks. In these or other embodiments, the network mayinclude any combination of analog, digital, and/or optical networks thatform a public switched telephone network (PSTN) that may transport audioof a communication session.

Each of the first device 104, the second device 106, and the remotedevice 108 may be any electronic or digital computing device. Forexample, each of the first and second devices 104 and 106 may include adesktop computer, a laptop computer, a smartphone, a mobile phone, atablet computer, a telephone, an analog telephone adapter (ATA), a phoneconsole, a caption device, a captioning telephone, a TV or otherentertainment system, a display in a car dashboard, a wearable displaysuch as a helmet or video-enabled glasses, a home appliance with ascreen, other devices with a display, or any other computing device thatmay be used for communication between users of the first device 104, thesecond device 106, and the remote device 108. In some embodiments, thefirst device 104 may be a mobile device, such as a mobile phone, tabletcomputer, or other mobile device. In these and other embodiments, thesecond device 106 may be a stationary device. In these and otherembodiments, a stationary device may be a device that is not configuredto be carried or routinely moved by a user of the device. A stationarydevice does not assume that the device is not movable by a user. Rather,a stationary device indicates that the device is configured to generallybe used in a single location. For example, the stationary device may bea desktop phone console, a desktop computer or other stationary devicethat may be used for communication.

In some embodiments, each of the first device 104, the second device106, and the remote device 108 may include memory and at least oneprocessor, which are configured to perform operations as described inthis disclosure, among other operations. In some embodiments, each ofthe first device 104, the second device 106, and the remote device 108may include computer-readable instructions that are configured to beexecuted by each of the first device 104, the second device 106, and theremote device 108, respectively, to perform operations described in thisdisclosure.

In some embodiments, each of the first device 104, the second device106, and the remote device 108 may be configured to establishcommunication sessions with other devices. For example, each of thefirst device 104, the second device 106, and the remote device 108 maybe configured to establish an outgoing communication session, such as atelephone call, video call, or other communication session, with anotherdevice over a telephone line or network. For example, each of the firstdevice 104, the second device 106, and the remote device 108 maycommunicate over a wireless cellular network, a wired Ethernet network,an optical network, or a POTS line.

In some embodiments, each of the first device 104, the second device106, and the remote device 108 may be configured to obtain audio duringa communication session. The audio may be part of a video communicationor an audio communication, such as a telephone call. As used in thisdisclosure, the term audio may be used generically to refer to soundsthat may include spoken words. Furthermore, the term “audio” may be usedgenerically to include audio in any format, such as a digital format, ananalog format, or a propagating wave format. Furthermore, in the digitalformat, the audio may be compressed using different types of compressionschemes. Also, as used in this disclosure, the term video may be usedgenerically to refer to a compilation of images that may be reproducedin a sequence to produce video.

As an example of obtaining audio, the first device 104 may be configuredto obtain first audio from a first user. For example, the first device104 may obtain the first audio from a microphone of the first device 104or from another device that is communicatively coupled to the firstdevice 104. The first device 104 may be configured to provide the audioof a communication session to the transcription system 130.

The transcription system 130 may include any configuration of hardware,such as processors, servers, and storage servers that are networkedtogether and configured to perform a task. For example, thetranscription system 130 may include one or multiple computing systems,such as multiple servers that each include memory and at least oneprocessor. The transcription system 130 may be configured to generatetranscriptions from audio. In some embodiments, the transcription system130 may be an automatic system that automatically recognizes speechindependent of human interaction to generate the transcription. In theseand other embodiments, the transcription system 130 may include speechengines that are trained to recognize speech. The speech engine may betrained for general speech and not specifically trained using speechpatterns of the participants in the communication session. Alternativelyor additionally, the speech engine may be specifically trained usingspeech patterns of one or both of the participants of the communicationsession. Alternatively or additionally, the transcription system 130 maybe a re-voicing system.

In some embodiments, the transcription system 130 may be configured toobtain audio from either the first device 104 and/or the second device106. In these and other embodiments, the transcription system 130 maygenerate a transcription of the audio. The transcription system 130 mayalso provide the transcription of the audio devices, such as to thefirst device 104 and/or the second device 106. Either one or both of thefirst device 104 and the second device 106 may be configured to presentthe transcription received from the transcription system 130. Forexample, the first device 104 may be configured to display the receivedtranscriptions on a display that is part of the first device 104 or thatis communicatively coupled to the first device 104.

The communication service provider 110 may include any configuration ofhardware that is networked together and configured to perform a task.The communication service provider 110 may be configured to obtaincommunication requests from devices and direct the communicationrequests to an appropriate device to allow for the establishment of acommunication session between devices. As an example, the communicationservice provider 110 may be a mobile network provider, a plain oldtelephone service provider, a Voice-Over-Internet Protocol (VOIP)service provider, a digital telephone service provider, among any othertype of audio communication service provider that is configured tomaintain a system that provides for devices to make and receive audiocommunications, such as phone calls.

In some embodiments, the communication service provider 110 may beconfigured to redirect audio communication requests. For example, anaudio communication request directed to the first device 104 may beredirected to the second device 106. In these and other embodiments, thefirst device 104 may or may not be aware of an audio communicationrequest that is redirected to the second device 106. For example, thefirst device 104 may not receive a notification of an audiocommunication request that is redirected to the second device 106.Alternately or additionally, the first device 104 and the second device106 may both obtain an indication of an audio communication requestdirected to the first device 104 when the communication service provider110 is redirecting the audio communication request. In these and otherembodiments, the first one of the first device 104 and the second device106 that responds to the audio communication request may be joined intoa communication session with the remote device 108 that initiated theaudio communication request.

In some embodiments, the communication service provider 110 may obtain aredirect request from the first device 104. The redirect request mayindicate that incoming communication requests directed to the firstdevice 104 may be redirected to the second device 106. In someembodiments, the first device 104 may send the redirect request inresponse to obtaining an indication that the first device 104 is at alocation of the second device 106. In these and other embodiments, thefirst device 104 may obtain the indication based on detection of thenetwork 102.

For example, the first device 104 may be configured to detect thenetwork 102. In response to detection of the network 102, the firstdevice 104 may compare the network 102 to one or more previouslyidentified network identifiers. In response to determining that thenetwork 102 matches one or more of the previously identified networkidentifiers, the first device 104 may obtain a communication address,such as a phone number, of the second device 106 associated with thematching network identifier. In some embodiments, the first device 104may obtain the communication address from the second device 106. Inthese and other embodiments, the second device 106 may obtain thecommunication address from a system, such as the transcription system.For example, the second device 106 may establish a communication sessionwith the system such that the system obtains the communication addressof the second device 106. The system may send the second device 106 thecommunication address of the second device 106. Alternately oradditionally, the first device 104 may obtain the communication addressfrom memory or from another device and/or system.

As another example, the first device 104 may be configured to detect andconnect to the network 102. After connecting to the network 102, thefirst device 104 may detect and communicate with the second device 106.Based on the communication with the second device 106, the first device104 may obtain an indication that the first device 104 is at thelocation of the second device 106. In these and other embodiments, thefirst device 104 may obtain the communication address of the seconddevice 106 from the second device 106, from memory of the first device104, or from another device and/or system.

In some embodiments, the first device 104 may provide the communicationaddress of the second device 106 to the communication service provider110. The first device 104 may also request that the communicationservice provider 110 redirect, to the second device 106, the request tocommunication sessions directed to the first device 104.

In some embodiments, the communication service provider 110 may obtain arevocation of the redirect request from the first device 104. In theseand other embodiments, in response to the revocation of the redirectrequest, the communication service provider 110 may direct futureincoming communication requests to the first device 104 and not directthe requests to the second device 106. In these and other embodiments,the first device 104 may send the request of revocation in response toobtaining an indication that the first device 104 is no longer at thelocation of the second device 106. In some embodiments, the first device104 may obtain the indication based on not being able to detect thenetwork 102.

In some embodiments, the communication service provider 110 may beconfigured to add additional devices to a communication session oradjust the devices participating in a communication session. Forexample, during a communication session between the remote device 108and the first device 104 and at the request of the first device 104, thecommunication service provider 110 may send a request to the seconddevice 106 that the second device 106 join the communication session. Inthese and other embodiments, the first device 104 may be maintained inthe communication session. Alternately or additionally, the first device104 may be released from the communication session and the communicationsession may be maintained between the remote device 108 and the seconddevice 106.

In some embodiments, the communication service provider 110 may send therequest to the second device 106 to join a communication session inresponse to a request from the first device 104. In these and otherembodiments, the first device 104 may send the request to thecommunication service provider 110 for the second device 106 to join thecommunication session in response to the first device 104 being at thelocation of the second device 106.

In some embodiments, during a communication session between the remotedevice 108 and the first device 104 before the second device 106 joinsthe communication session, the first device 104 may obtaintranscriptions of the audio of the communication session from thetranscription system 130. In these and other embodiments, in response tothe second device 106 joining the communication session, the firstdevice 104 may direct the transcriptions of the communication session tothe second device 106. In these and other embodiments, the second device106 may be configured to provide second audio of the communication thatoccurs after the second device 106 joins the communication session tothe transcription system 130. The second device 106 may obtaintranscription of the second audio from the transcription system 130. Asa result, the second device 106 may obtain a transcription of the entirecommunication session including the portion of the communication sessionthat occurred before the second device 106 joined the communicationsession. The second device 106 may be configured to present thetranscription of the entire communication session. In some embodiments,the second device 106 may be configured to present the transcription ofthe second audio of the communication in substantially real-time withthe representation of the second audio. In substantially real-time mayindicate that a lag between the presentation of the second audio and thetranscription of the second audio may be less than one, two, three,five, or ten seconds.

Modifications, additions, or omissions may be made to the environment100 and/or the components operating in the environment 100 withoutdeparting from the scope of the present disclosure. For example, in someembodiments, the environment 100 may not include the second device 106.In these and other embodiments, the first device 104 may be associatedwith a first communication address and a second communication address.Examples of the first communication address and the second communicationaddress may include a POTS line number, a VoIP number, an IP address, anIMEI code, a MAC address, a device login credentials, a physicallocation, an email address, an account number, a user login ID orhandle, session identifiers, or other device or software applicationidentifiers. For example, the first communication address may be a firstphone number assigned by the communication service provider 110. As anexample, the first phone number may be a mobile phone number associatedwith the first device 104 based on a subscriber identification module(SIM) card coupled to the first device 104. The second communicationaddress may be a second phone number from a VOIP service. The secondphone number may be associated with the first device 104 based on theexecution of an application on the first device 104 that associates thefirst device 104 with the second phone number.

In these and other embodiments, the first device 104 may request thatthe communication service provider 110 redirect audio communicationrequests directed to the first communication address of the first device104 to the second communication address of the first device 104. Thefirst device 104 may request the communication service provider 110 toredirect audio communication requests based on an indication obtained atthe first device 104. For example, an indication may include input froma user of the first device 104 to redirect audio communication requests.Alternately or additionally, an indication may include the first device104 being located at a particular location, being able to detect andconnect to a data network, such as the network 102 or another type ofdata network, or in response to another event, such as a calendar eventor usage of the first device 104 meeting a particular criteria.

An example of redirecting communication requests from a firstcommunication address to a second communication address follows. In someembodiments, audio of a communication session through a firstcommunication address, for example a mobile phone number, may not bedirected to the transcription system 130. As a result, no transcriptionmay be obtained by the first device 104 of audio of a communicationsession by way of the mobile phone number. In these and otherembodiments, the first device 104 may request that the communicationservice provider 110 redirect audio to the second communication addressof the first device 104. The second communication address may be a VOIPnumber associated with the first device 104. Audio of a communicationthrough the VOIP number may be directed to the transcription system 130.As a result, a transcription of audio of a communication session by wayof the VOIP number may be obtained. When a communication request isdirected to the mobile phone number through the communication serviceprovider 110, the communication service provider 110 may redirect thecommunication request to the VOIP number. Thus, the first device 104 mayobtain transcriptions of audio of a communication session that the firstdevice 104 may not have otherwise been able to obtain.

FIG. 2 illustrates example operations 200 related to transfer ofcommunication between devices. The operations 200 may be arranged inaccordance with at least one embodiment described in the presentdisclosure. In the illustrated example, the operations 200 may bebetween a mobile device 204, a stationary device 206, a remote device208, a communication service provider 210, and a transcription system230. In some embodiments, the mobile device 204, the stationary device206, the remote device 208, the communication service provider 210, andthe transcription system 230 may be analogous to the first device 104,the second device 106, the remote device 108, the communication serviceprovider 110, and the transcription system 130, respectively, of FIG. 1. Accordingly, no further explanation is provided with respect thereto.Alternatively or additionally, the operations 200 may be an example ofthe operation of the elements of the environment 100 of FIG. 1 .

In some embodiments, the operations 200 may be an example ofcommunications and interactions between the mobile device 204, thestationary device 206, the remote device 208, the communication serviceprovider 210, and the transcription system 230. In some embodiments, theinteractions between the mobile device 204, the stationary device 206,the remote device 208, the communication service provider 210, and thetranscription system 230 may occur over one or more networks. Generally,the operations 200 may relate to transfer of communication between themobile device 204 and the stationary device 206. The operations 200illustrated are not exhaustive but are merely representative ofoperations 200 that may occur. Furthermore, one operation as illustratedmay represent one or more communications, operations, and/or dataexchanges.

At operation 250, a first indicator may be obtained by the mobile device204. In some embodiments, the first indicator may be obtained based onthe mobile device 204 being within range of a short-range wirelessnetwork. For example, the mobile device 204 may include a record of ashort-range wireless network that the stationary device 206 may alsodetect. In these and other embodiments, the mobile device 204 detectingthe short-range wireless network may be the first indicator.

In some embodiments, the first indicator may be obtained by the mobiledevice 204 from the stationary device 206. For example, the stationarydevice 206 may communicate with the mobile device 204. In these andother embodiments, the communication may be the first indicator. In someembodiments, the first indicator may be the mobile device 204 obtaininga location of the mobile device 204. For example, the location may beobtained from a global positioning system, from a wireless network, froma user, from a customer record, or from some other source. In these andother embodiments, the location obtained may be the same as a locationof the stationary device 206. In these and other embodiments, thelocation may be the same as the location of the stationary device 206when the distances between the mobile device 204 and the stationarydevice 206 are within a particular threshold. The particular thresholdmay be a distance comparable to a size of an ordinary dwelling, roomwithin a dwelling, or some other distance.

In some embodiments, the first indicator may be based on a determinationthat the user of a mobile device 204 is determined, such as via imageanalysis, to be in visual range and/or looking at the stationary device206. Alternately or additionally, the first indicator may be based on anultrasonic, electrostatic, heat-sensing, or optical proximity detectorthat indicates that the mobile device 204 is within a particulardistance of the stationary device 206.

In some embodiments, the first indicator may be based on the stationarydevice 206 or other device detecting a voice of the user of the mobiledevice 204, as captured by a microphone of the stationary device 206 orthe other device. In these and other embodiments, the detection of thevoice may be sensitive to loudness (to estimate distance) or acomparison between the voice of the user and a stored voiceprint.Alternately or additionally, the first indicator may be based on thestationary device 206, the mobile device 204, or some other deviceobtaining input from the user. The input may include the user pressing akey, touching a touch screen, or moving the stationary device 206, themobile device 204, or some other device as determined by anaccelerometer.

At operation 252, in response to the first indicator, the mobile device204 may send to the communication service provider 210 a request toredirect audio communication requests. The request to redirect audiocommunication requests may include redirecting, to the stationary device206, audio communication requests that are directed to the mobile device204. For example, a first communication request from the remote device208 may be directed to the mobile device 204. In this example, the firstcommunication request may be made by the remote device 208 by dialing aphone number associated with the mobile device 204. The request may beobtained by the communication service provider 210. Based on theredirect request, the communication service provider 210 may redirectthe first communication request to the stationary device 206 instead ofthe mobile device 204.

In some embodiments, the mobile device 204 may send the request toredirect automatically without input from a user of the mobile device204. For example, the mobile device 204 may include instructions thatcause the mobile device 204, in response to obtaining the firstindicator, to send the request to redirect. In some embodiments, therequest to redirect may be sent by the mobile device 204 by the mobiledevice 204 dialing a sequence of numbers that indicates to thecommunication service provider 210 to redirect audio communicationrequests. In some embodiments, the request to redirect may be sent inresponse to a change in a configuration in the mobile device 204. Forexample, a configuration regarding redirecting audio communicationrequests may be performed on the mobile device 204. In response to thechange in the configuration, the mobile device 204 may send anindication of the change to the communication service provider 210.Alternately or additionally, the request to redirect may be sent over anInternet Protocol network to the communication service provider 210. Forexample, the request to redirect may be sent over the Internet based onthe mobile device 204 accessing a webpage or application programminginterface (API) associated with the communication service provider 210.Alternately or additionally, the request to redirect may be sent to thecommunication service provider 210 by the mobile device 204communicating with the communication service provider 210 using anyother communication protocol.

At operation 254, an audio communication request may be sent by theremote device 208 to the mobile device 204. Based on the communicationservice provider 210 providing communication services to the mobiledevice 204, the request may be obtained by the communication serviceprovider 210. The request being obtained by the communication serviceprovider 210 may indicate that one or more pieces of hardware orforwarding instructions maintained or provided by the communicationservice provider 210 may be used to direct audio communication requeststo the mobile device 204. In these and other embodiments, thecommunication service provider 210 may include hardware or instructionsthat indicate that an audio communication request directed to the mobiledevice 204 may be redirected to the stationary device 206.

At operation 256, the audio communication request may be redirected tothe stationary device 206 instead of being directed to the mobile device204. In some embodiments, the communication service provider 210 mayprovide an indication of the redirection of the request to the remotedevice 208. Alternately or additionally, the remote device 208 may notbe aware that the request is redirected to the stationary device 206 bythe communication service provider 210.

In some embodiments, when redirecting the audio communication requestthe communication service provider 210 may also provide an indication ofthe audio communication request to the mobile device 204.

At operation 258, a communication session may be established between thestationary device 206 and the remote device 208. During thecommunication session, audio obtained by the remote device 208 may bedirected to the stationary device 206. For example, audio that includesspeech of a user of the remote device 208 may be provided to thestationary device 206.

At operation 260, the stationary device 206 may provide the audio of thecommunication session to the transcription system 230. The transcriptionsystem 230 may obtain a transcription of the audio.

At operation 262, the transcription system 230 may provide thetranscription of the audio of the communication session to thestationary device 206. The stationary device 206 may present thetranscription of the audio. The presentation of the transcription of theaudio may occur substantially aligned with the presentation of the audioof the communication session by the stationary device 206.

At operation 270, the mobile device 204 may obtain a second indicator.The second indicator may indicate that the mobile device 204 is not at alocation of the stationary device 206. For example, the mobile device204 may be at a second location that is different than a first locationof the stationary device 206.

In some embodiments, the second indicator may be obtained based on themobile device 204 not being within range of the short-range wirelessnetwork. For example, the mobile device 204 may leave the location ofthe short-range wireless network.

At operation 272, in response to the second indicator, the mobile device204 may send a revocation of the redirect request to the communicationservice provider 210. The mobile device 204 may use the same method or adifferent method to send the revocation request as the mobile device 204used to send the redirect request. In response to the revocation of theredirect request, the communication service provider 210 may notredirect to the stationary device 206 audio communication requestsdirected to the mobile device 204. Rather, the communication serviceprovider 210 may provide the audio communication requests directed tothe mobile device 204 to the mobile device 204 and not the stationarydevice 206.

Modifications, additions, or omissions may be made to the operations 200without departing from the scope of the present disclosure. For example,the operations 200 may not include the operations 270 and 272 in someembodiments. In some embodiments, one or more operations associated withthe operation 260 may be omitted or performed by a device different thanthe devices and/or systems indicated in FIG. 2 . As another example, insome embodiments, the operations 200 may be arranged in a differentorder or performed at the same time. Further, the operations 260 and 262may be performed in an ongoing basis during the communication session.Further, the audio may be sent from the remote device 208 directly totranscription system 230 without passing through the stationary device206. For example, the audio may be sent from the remote device 208through the communication service provider 210 to the transcriptionsystem 230.

In some embodiments, the transcription and the audio may be sent todifferent devices. For example, the communication service provider 210may send the audio from the remote device 208 to the stationary device206. In these and other embodiments, the transcription system 230 maysend the transcriptions to the mobile device 204. Additionally oralternatively, the audio and/or the transcriptions may be sent tomultiple devices, including devices other than devices 204, 206, and208, such as devices on a multi-party conference call.

FIG. 3 illustrates example operations 300 related to transfer ofcommunication between devices. The operations 300 may be arranged inaccordance with at least one embodiment described in the presentdisclosure. In the illustrated example, the operations 300 may bebetween a mobile device 304, a stationary device 306, a remote device308, a communication service provider 310, and a transcription system330. In some embodiments, the mobile device 304, the stationary device306, the remote device 308, the communication service provider 310, andthe transcription system 330 may be analogous to the first device 104,the second device 106, the remote device 108, the communication serviceprovider 110, and the transcription system 130, respectively, of FIG. 1. Accordingly, no further explanation is provided with respect thereto.Alternatively or additionally, the operations 300 may be an example ofthe operation of the elements of the environment 100 of FIG. 1 .

In some embodiments, the operations 300 may be an example ofcommunications and interactions between the mobile device 304, thestationary device 306, the remote device 308, the communication serviceprovider 310, and the transcription system 330. In some embodiments, theinteractions between the mobile device 304, the stationary device 306,the remote device 308, the communication service provider 310, and thetranscription system 330 may occur over one or more networks. Generally,the operations 300 may relate to the stationary device 306 joining acommunication session. The operations 300 illustrated are not exhaustivebut are merely representative of operations 300 that may occur.Furthermore, one operation as illustrated may represent one or morecommunications, operations, and/or data exchanges.

At operation 350, an audio communication request may be sent by theremote device 308 to the mobile device 304. Based on the communicationservice provider 310 providing communication services to the mobiledevice 304, the request may be obtained by the communication serviceprovider 310.

At operation 352, the audio communication request may be directed to themobile device 304 by the communication service provider 310.

At operation 354, in response to the request, the mobile device 304 mayindicate to establish a communication session and the communicationsession may be established between the mobile device 304 and the remotedevice 308. During the communication session, audio obtained by themobile device 304 may be directed to the remote device 308. For example,audio that includes speech of a user of the remote device 308 may beprovided to the mobile device 304.

At operation 356, the mobile device 304 may provide the audio of thecommunication session to the transcription system 330. The transcriptionsystem 330 may obtain a transcription of the audio.

At operation 358, the transcription system 330 may provide thetranscription of the audio of the communication session to the mobiledevice 304. The mobile device 304 may present the transcription of theaudio. The presentation of the transcription of the audio may occursubstantially aligned with the presentation of the audio of thecommunication session by the mobile device 304.

At operation 360, the mobile device 304 may obtain an indicator. In someembodiments, the indicator may be obtained based on the mobile device304 being within range of a short-range wireless network. For example,the mobile device 304 may include a record of a short-range wirelessnetwork that the stationary device 306 may also detect. In these andother embodiments, the mobile device 304 detecting the short-rangewireless network may be the indicator.

In some embodiments, the indicator may be obtained by the mobile device304 from the stationary device 306. For example, the stationary device306 may communicate with the mobile device 304. In these and otherembodiments, the communication may be the indicator. In someembodiments, the indicator may be the mobile device 304 obtaining alocation of the mobile device 304. For example, the location may beobtained from a global positioning system, from a wireless network, froma user, or from some other source. In these and other embodiments, thelocation obtained may be the same as a location of the stationary device306.

At operation 362, a request to the stationary device 306 to be joined tothe communication session may be provided to the communication serviceprovider 310 from the mobile device 304. The request may be to have thestationary device 306 join the communication session between the mobiledevice 304 and the remote device 308. The mobile device 304 may send therequest to the stationary device 306 to be joined to the communicationsession in response to the indicator being obtained by the mobile device304. As an example, the mobile device 304 may be in the communicationsession with the remote device 308 as the mobile device 304 is moving.As the mobile device 304 comes to a location of the stationary device306, such as in a home of a user of the mobile device 304 that includesthe stationary device 306, the mobile device 304 may obtain theindicator. For example, the mobile device 304 may obtain a location ofthe mobile device 304. In response to the mobile device 304 being at thelocation of the stationary device 306, the mobile device 304 may send arequest to have the stationary device 306 joined in the communicationsession.

At operation 364, the communication service provider 310 may send acommunication indication to the stationary device 306. The communicationindication may request that the stationary device 306 join thecommunication between the mobile device 304 and the remote device 308.For example, the request to join and the communication indication ofoperations 362 and 364 may be performed using a three-way telephoniccommunication protocol.

At operation 366, the stationary device 306 may be joined into thecommunication session between the mobile device 304 and the remotedevice 308. For example, the stationary device 306 may be joined intothe communication session in response to the stationary device 306providing a response to the communication service provider 310. In theseand other embodiments, the stationary device 306 may provide theresponse to the communication service provider 310 in response to thecommunication indication from the communication service provider 310.

As a result of the stationary device 306 joining the communicationsession, the communication session may be between the mobile device 304,the stationary device 306, and the remote device 308. During thecommunication session, audio obtained by the remote device 308 may bedirected to the stationary device 306 and the mobile device 304.Alternately or additionally, audio obtained by the stationary device 306may be directed to the mobile device 304 and the remote device 308.

At operation 368, the mobile device 304 may send the transcription thatthe mobile device 304 obtained from the transcription system 330 to thestationary device 306. In these and other embodiments, the stationarydevice 306 may be configured to present the transcription from themobile device 304. Thus, a user of the mobile device 304 may be able toview on the stationary device 306 the transcription of the communicationsession that occurred between the mobile device 304 and the remotedevice 308.

At operation 370, the stationary device 306 may provide the audio of thecommunication session to the transcription system 330. The transcriptionsystem 330 may obtain a transcription of the audio. In these and otherembodiments, the transcription may include a transcription of audioobtained from the mobile device 304, the stationary device 306, and/orthe remote device 308.

At operation 372, the transcription system 330 may provide thetranscription of the audio of the communication session to thestationary device 306. The stationary device 306 may present thetranscription of the audio. The presentation of the transcription of theaudio may occur substantially aligned with the presentation of the audioof the communication session by the stationary device 306. In these andother embodiments, the stationary device 306 may combine thetranscription obtained directly from the transcription system 330 withthe transcription obtained from the mobile device 304. As such, thestationary device 306 may include a combined transcription of the entirecommunication session including a portion of the communication sessionin which the stationary device 306 is not part of the communicationsession.

Modifications, additions, or omissions may be made to the operations 300without departing from the scope of the present disclosure. For example,the operations 300 may not include the operations 356, 358, and 368 insome embodiments. As another example, in some embodiments, theoperations 300 may be arranged in a different order or performed at thesame time. For example, the operation 368 may be performed at the sametime or after the operations 370 and 372.

Further, the operations 370 and 372 may be performed in an ongoing basisduring the communication session. In addition, one or more operationsmay be performed by different devices than as described. For example,the audio of the communication session after the stationary device 306joins the communication session may be sent by the mobile device 304 tothe transcription system 330 instead of by the stationary device 306. Inthese and other embodiments, the transcription system 330 may send thetranscription to the stationary device 306 and/or the mobile device 304.

Alternatively or additionally, the operations 300 may include additionaloperations. For example, the operations 300 may include the stationarydevice 306 providing the transcriptions from the transcription system330 to the mobile device 304 such that the mobile device 304 includesthe transcription for the entire communication session.

Alternatively or additionally, one or more of the operations 300 may beperformed differently. For example, after the stationary device 306joins the communication session, the mobile device 304 may leave thecommunication session. In these and other embodiments, the communicationsession may be between the stationary device 306 and the remote device308 without the participation of the mobile device 304.

FIG. 4 illustrates an example system 400 that may be used duringtransfer of communication between devices as described in thisdisclosure. The system 400 may include a processor 410, memory 412, acommunication unit 416, a display device 418, a user interface unit 420,and a peripheral device 422, which all may be communicatively coupled.In some embodiments, the system 400 may be part of any of the systems ordevices described in this disclosure.

For example, the system 400 may be part of the first device 104 of FIG.1 and may be configured to perform one or more of the tasks describedabove with respect to the first device 104. As another example, thesystem 400 may be part of the first device 104 or the second device 106of FIG. 1 and may be configured to perform one or more of the tasksdescribed above with respect to the first device 104 and/or the seconddevice 106. As another example, the system 400 may be part of thetranscription system 130 of FIG. 1 and may be configured to perform oneor more of the tasks described above with respect to the transcriptionsystem 130.

Generally, the processor 410 may include any suitable special-purpose orgeneral-purpose computer, computing entity, or processing deviceincluding various computer hardware or software modules and may beconfigured to execute instructions stored on any applicablecomputer-readable storage media. For example, the processor 410 mayinclude a microprocessor, a microcontroller, a digital signal processor(DSP), an application-specific integrated circuit (ASIC), aField-Programmable Gate Array (FPGA), a graphics processing unit (GPU)or other form of parallel processor, or any other digital or analogcircuitry configured to interpret and/or to execute program instructionsand/or to process data.

Although illustrated as a single processor in FIG. 4 , it is understoodthat the processor 410 may include any number of processors distributedacross any number of networks or physical locations that are configuredto perform individually or collectively any number of operationsdescribed herein. In some embodiments, the processor 410 may interpretand/or execute program instructions and/or process data stored in thememory 412. In some embodiments, the processor 410 may execute theprogram instructions stored in the memory 412.

For example, in some embodiments, the processor 410 may execute programinstructions stored in the memory 412 that are related to gainoperations such that the system 400 may perform or direct theperformance of the operations associated therewith as directed by theinstructions. In these and other embodiments, the instructions may beused to perform one or more operations described above with respect tothe transcription system 130 of FIG. 1 , and/or one or more of theoperations of the methods 500 and 600 of FIGS. 5 and 6 , respectively.

The memory 412 may include computer-readable storage media or one ormore computer-readable storage mediums for carrying or havingcomputer-executable instructions or data structures stored thereon. Suchcomputer-readable storage media may be any available media that may beaccessed by a general-purpose or special-purpose computer, such as theprocessor 410.

By way of example, and not limitation, such computer-readable storagemedia may include non-transitory computer-readable storage mediaincluding Random Access Memory (RAM), Read-Only Memory (ROM),Electrically Erasable Programmable Read-Only Memory (EEPROM), CompactDisc Read-Only Memory (CD-ROM) or other optical disk storage, magneticdisk storage or other magnetic storage devices, flash memory devices(e.g., solid state memory devices), or any other storage medium whichmay be used to carry or store particular program code in the form ofcomputer-executable instructions or data structures and which may beaccessed by a general-purpose or special-purpose computer. Combinationsof the above may also be included within the scope of computer-readablestorage media.

Computer-executable instructions may include, for example, instructionsand data configured to cause the processor 410 to perform a certainoperation or group of operations as described in this disclosure. Inthese and other embodiments, the term “non-transitory” as explained inthe present disclosure should be construed to exclude only those typesof transitory media that were found to fall outside the scope ofpatentable subject matter in the Federal Circuit decision of In reNuijten, 500 F.3d 1346 (Fed. Cir. 2007). Combinations of the above mayalso be included within the scope of computer-readable media.

The communication unit 416 may include any component, device, system, orcombination thereof that is configured to transmit or receiveinformation over a network. In some embodiments, the communication unit416 may communicate with other devices at other locations, the samelocation, or even other components within the same system. For example,the communication unit 416 may include a modem, a network card (wirelessor wired), an infrared communication device, a wireless communicationdevice (such as an antenna), and/or chipset (such as a Bluetooth device,an 802.6 device (e.g., Metropolitan Area Network (MAN)), a WiFi device,a WiMax device, cellular communication facilities, etc.), a telephonejack, and/or the like. The communication unit 416 may permit data to beexchanged with a network and/or any other devices or systems describedin the present disclosure.

The display device 418 may be configured as one or more displays thatpresent images, words, etc., like an LCD, LED, projector, or other typeof display. The display device 418 may be configured to present video,text captions, user interfaces, and other data as directed by theprocessor 410. For example, when the system 400 is included in thesecond device 106 of FIG. 1 , the display device 418 may be configuredto present transcriptions.

The user interface unit 420 may include any device to allow a user tointerface with the system 400. For example, the user interface unit 420may include a mouse, a track pad, a keyboard, buttons, and/or atouchscreen, among other devices. The user interface unit 420 mayreceive input from a user and provide the input to the processor 410. Insome embodiments, the user interface unit 420 and the display device 418may be combined.

The peripheral devices 422 may include one or more devices. For example,the peripheral devices may include a microphone, an imager, and/or aspeaker, among other peripheral devices. In these and other embodiments,the microphone may be configured to capture audio. The imager may beconfigured to capture images. The images may be captured in a manner toproduce video or image data. In some embodiments, the speaker maypresent audio received by the system 400 or otherwise generated by thesystem 400 by broadcasting the audio.

Modifications, additions, or omissions may be made to the system 400without departing from the scope of the present disclosure. For example,in some embodiments, the system 400 may include any number of othercomponents that may not be explicitly illustrated or described. Further,depending on certain implementations, the system 400 may not include oneor more of the components illustrated and described.

FIG. 5 is a flowchart of another example method 500 to transcribecommunications. The method 500 may be arranged in accordance with atleast one embodiment described in the present disclosure. The method 500may be performed, in some embodiments, by a device or system, such asthe first device 104 or the second device 106 of FIG. 1 or the computingsystem 400 of FIG. 4 , or another device. In these and otherembodiments, the method 500 may be performed based on the execution ofinstructions stored on one or more non-transitory computer-readablemedia. Although illustrated as discrete blocks, various blocks may bedivided into additional blocks, combined into fewer blocks, oreliminated, depending on the desired implementation.

The method 500 may begin at block 502, where an indicator that a firstdevice is in a location where a second device is located may beobtained. In some embodiments, the first device may be a mobile deviceand the second device may be a stationary device.

At block 504, in response to obtaining the indicator, a redirect requestmay be sent to a communication service provider of the first device todirect, to the second device, incoming communication requests handled bythe communication service provider that are directed to the firstdevice.

At block 506, after sending the redirect request and after acommunication request for a communication session is directed to thefirst device by a remote device, a communication indication toparticipate in the communication session may be obtained at the seconddevice. In some embodiments, after obtaining the communicationindication to participate, the second device may establish thecommunication session with the remote device without participation ofthe first device.

At block 508, audio of the communication session with the remote devicemay be directed to a transcription system configured to generate atranscription of the audio. At block 510, the transcription of the audiofrom the transcription system may be obtained at the second device. Atblock 512, the audio and the transcription may be presented by thesecond device.

It is understood that, for this and other processes, operations, andmethods disclosed herein, the functions and/or operations performed maybe implemented in differing order. Furthermore, the outlined functionsand operations are only provided as examples, and some of the functionsand operations may be optional, combined into fewer functions andoperations, or expanded into additional functions and operations withoutdetracting from the essence of the disclosed embodiments.

For example, in some embodiments, the method 500 may further includeobtaining a second indicator that the first device is not within rangeof a short-range wireless network to which the second device isconnected. The method 500 may further include in response to the secondindicator, sending a revoke redirect request to the communicationservice provider of the first device to stop directing incomingcommunication requests handled by the communication service provider tothe second device.

In some embodiments, after obtaining the communication indication toparticipate, the second device may join the communication session thatis established between the remote device and the first device. In theseand other embodiments, the audio directed to the transcription systemmay include first audio originating at the first device and second audiooriginating at the remote device and the transcription of the audioincludes transcription of the first audio and the second audio.

In these and other embodiments, the method 500 may further include inresponse to the second device joining the communication session betweenthe remote device and the first device, the first device may direct, tothe second device, a second transcription obtained from thetranscription system of the communication session between the firstdevice and remote device before the second device joins thecommunication session. In some embodiments, the method 500 may furtherinclude presenting, by the second device, the second transcription alongwith the first transcription.

FIG. 6 is a flowchart of another example method 600 to transcribecommunications. The method 600 may be arranged in accordance with atleast one embodiment described in the present disclosure. The method 600may be performed, in some embodiments, by a device or system, such asthe first device 104 or the second device 106 of FIG. 1 or the computingsystem 400 of FIG. 4 , or another device. In these and otherembodiments, the method 600 may be performed based on the execution ofinstructions stored on one or more non-transitory computer-readablemedia. Although illustrated as discrete blocks, various blocks may bedivided into additional blocks, combined into fewer blocks, oreliminated, depending on the desired implementation.

The method 600 may begin at block 602, where a redirect request may besent from a first device to a communication service provider for a firstcommunication address associated with the first device to direct, to asecond communication address associated with the first device, incomingcommunication requests handled by the communication service providerthat are directed to the first communication address of the firstdevice.

In some embodiments, the first communication address may be associatedwith a wireless communication carrier and the second communicationaddress is associated with a voice over internet protocol (VOIP)company.

At block 604, after sending the redirect request and after acommunication request for a communication session is directed to thefirst communication address by a remote device, a communicationindication to participate in the communication session may be obtainedat the second communication address of the first device.

In some embodiments, after obtaining the communication indication toparticipate, the communication session is established with the remotedevice through the second communication address without including thefirst communication address.

At block 606, audio of the communication session with the remote devicemay be directed to a transcription system configured to generate atranscription of the audio. At block 608, the transcription of the audiofrom the transcription system may be obtained at the first device. Atblock 610, the audio and the transcription may be presented by the firstdevice.

It is understood that, for this and other processes, operations, andmethods disclosed herein, the functions and/or operations performed maybe implemented in differing order. Furthermore, the outlined functionsand operations are only provided as examples, and some of the functionsand operations may be optional, combined into fewer functions andoperations, or expanded into additional functions and operations withoutdetracting from the essence of the disclosed embodiments.

For example, in some embodiments, after obtaining the communicationindication to participate, the second communication address may join thecommunication session that is established between the remote device andthe first communication address. In these and other embodiments, themethod 600 may further include obtaining the audio of the communicationsession with the remote device to direct to the transcription systemfrom the second communication address after disconnection of the firstcommunication address from the communication session.

As indicated above, the embodiments described herein may include the useof a special purpose or general purpose computer (e.g., the processor410 of FIG. 4 ) including various computer hardware or software modules,as discussed in greater detail below. Further, as indicated above,embodiments described herein may be implemented using computer-readablemedia (e.g., the memory 412 of FIG. 4 ) for carrying or havingcomputer-executable instructions or data structures stored thereon.

In some embodiments, the different components, modules, engines, andservices described herein may be implemented as objects or processesthat execute on a computing system (e.g., as separate threads). Whilesome of the systems and methods described herein are generally describedas being implemented in software (stored on and/or executed by generalpurpose hardware), specific hardware implementations or a combination ofsoftware and specific hardware implementations are also possible andcontemplated.

In accordance with common practice, the various features illustrated inthe drawings may not be drawn to scale. The illustrations presented inthe present disclosure are not meant to be actual views of anyparticular apparatus (e.g., device, system, etc.) or method, but aremerely idealized representations that are employed to describe variousembodiments of the disclosure. Accordingly, the dimensions of thevarious features may be arbitrarily expanded or reduced for clarity. Inaddition, some of the drawings may be simplified for clarity. Thus, thedrawings may not depict all of the components of a given apparatus(e.g., device) or all operations of a particular method.

Terms used herein and especially in the appended claims (e.g., bodies ofthe appended claims) are generally intended as “open” terms (e.g., theterm “including” should be interpreted as “including, but not limitedto,” the term “having” should be interpreted as “having at least,” theterm “includes” should be interpreted as “includes, but is not limitedto,” etc.).

Additionally, if a specific number of an introduced claim recitation isintended, such an intent will be explicitly recited in the claim, and inthe absence of such recitation no such intent is present. For example,as an aid to understanding, the following appended claims may containusage of the introductory phrases “at least one” and “one or more” tointroduce claim recitations. However, the use of such phrases should notbe construed to imply that the introduction of a claim recitation by theindefinite articles “a” or “an” limits any particular claim containingsuch introduced claim recitation to embodiments containing only one suchrecitation, even when the same claim includes the introductory phrases“one or more” or “at least one” and indefinite articles such as “a” or“an” (e.g., “a” and/or “an” should be interpreted to mean “at least one”or “one or more”); the same holds true for the use of definite articlesused to introduce claim recitations.

In addition, even if a specific number of an introduced claim recitationis explicitly recited, it is understood that such recitation should beinterpreted to mean at least the recited number (e.g., the barerecitation of “two recitations,” without other modifiers, means at leasttwo recitations, or two or more recitations). Furthermore, in thoseinstances where a convention analogous to “at least one of A, B, and C,etc.” or “one or more of A, B, and C, etc.” is used, in general such aconstruction is intended to include A alone, B alone, C alone, A and Btogether, A and C together, B and C together, or A, B, and C together,etc. For example, the use of the term “and/or” is intended to beconstrued in this manner.

Further, any disjunctive word or phrase presenting two or morealternative terms, whether in the description, claims, or drawings,should be understood to contemplate the possibilities of including oneof the terms, either of the terms, or both terms. For example, thephrase “A or B” should be understood to include the possibilities of “A”or “B” or “A and B.”

Additionally, the use of the terms “first,” “second,” “third,” etc., arenot necessarily used herein to connote a specific order or number ofelements. Generally, the terms “first,” “second,” “third,” etc., areused to distinguish between different elements as generic identifiers.Absence a showing that the terms “first,” “second,” “third,” etc.,connote a specific order, these terms should not be understood toconnote a specific order. Furthermore, absence a showing that the termsfirst,” “second,” “third,” etc., connote a specific number of elements,these terms should not be understood to connote a specific number ofelements. For example, a first widget may be described as having a firstside and a second widget may be described as having a second side. Theuse of the term “second side” with respect to the second widget may beto distinguish such side of the second widget from the “first side” ofthe first widget and not to connote that the second widget has twosides.

All examples and conditional language recited herein are intended forpedagogical objects to aid the reader in understanding the invention andthe concepts contributed by the inventor to furthering the art, and areto be construed as being without limitation to such specifically recitedexamples and conditions. Although embodiments of the present disclosurehave been described in detail, it should be understood that the variouschanges, substitutions, and alterations could be made hereto withoutdeparting from the spirit and scope of the present disclosure.

We claim:
 1. A method to transcribe communications, the methodcomprising: obtaining user input that results in a redirect requestbeing sent to a communication service provider for a first device; inresponse to the user input, sending, from the first device, the redirectrequest to the communication service provider for a first communicationaddress associated with the first device to direct, to a secondcommunication address associated with the first device, incomingcommunication requests handled by the communication service providerthat are directed to the first communication address of the firstdevice; after sending the redirect request and after a communicationrequest to a communication session is directed to the firstcommunication address by a remote device, obtaining, at the secondcommunication address of the first device, a communication indication toparticipate in the communication session; in response to obtaining audioof the communication session via the second communication address of thefirst device, directing the audio from the first device to atranscription system configured to generate a transcription of theaudio, the transcription system not being part of the communicationsession; obtaining, at the first device, the transcription of the audiofrom the transcription system; and presenting, by the first device, theaudio and the transcription.
 2. The method of claim 1, wherein afterobtaining the communication indication to participate, the secondcommunication address joins the communication session that isestablished between the remote device and the first communicationaddress.
 3. The method of claim 2, further comprising obtaining theaudio of the communication session with the remote device to direct tothe transcription system from the second communication address afterdisconnection of the first communication address from the communicationsession.
 4. The method of claim 1, wherein the first communicationaddress is a phone number associated with a wireless communicationcarrier and the second communication address is a phone numberassociated with a voice over internet protocol (VOIP) company.
 5. Themethod of claim 1, wherein after obtaining the communication indicationto participate, the communication session is established with the remotedevice through the second communication address without including thefirst communication address.
 6. At least one non-transitorycomputer-readable media configured to store one or more instructionsthat when executed by at least one processor cause or direct a system toperform the method of claim
 1. 7. A device comprising: a communicationunit configured to: in response to user input, send a redirect requestto a communication service provider for a first communication addressassociated with the device to direct, to a second communication addressassociated with the device, incoming communication requests handled bythe communication service provider that are directed to the firstcommunication address of the device; after sending the redirect requestand after a communication request to a communication session is directedto the first communication address by a remote device, obtain, at thesecond communication address of the device, a communication indicationto participate in the communication session; in response to obtainingaudio of the communication session via the second communication addressof the device, direct the audio from the device to a transcriptionsystem configured to generate a transcription of the audio, thetranscription system not being part of the communication session; andobtain the transcription of the audio from the transcription system; aperipheral device configured to broadcast the audio; and a displayconfigured to present the transcription.
 8. The device of claim 7,wherein after obtaining the communication indication to participate, thesecond communication address joins the communication session that isestablished between the remote device and the first communicationaddress.
 9. The device of claim 8, wherein the communication unit isfurther configured to obtain the audio of the communication session withthe remote device to direct to the transcription system from the secondcommunication address after disconnection of the first communicationaddress from the communication session.
 10. The device of claim 7,wherein the first communication address is a phone number associatedwith a wireless communication carrier and the second communicationaddress is a phone number associated with a voice over internet protocol(VOIP) company.
 11. The device of claim 7, wherein after obtaining thecommunication indication to participate, the communication session isestablished with the remote device through the second communicationaddress without including the first communication address.
 12. A methodto transcribe communications, the method comprising: establishing acommunication session between a first communication address associatedwith a first device and a remote device; obtaining user input related tobridging the first communication address associated with the firstdevice to a second communication address associated with the firstdevice during the communication session; in response to the user input,sending a request to a communication system to bridge the firstcommunication address associated with the first device to the secondcommunication address associated with the first device during thecommunication session, wherein after the first communication address isbridged with the second communication address the first communicationaddress is disconnected from the communication session; afterdisconnection of the first communication address from the communicationsession and in response to obtaining audio of the communication sessionvia the second communication address of the first device, directingaudio of the communication session obtained via the second communicationaddress from the first device to a transcription system configured togenerate a transcription of the audio, the transcription system notbeing part of the communication session; obtaining, at the first device,the transcription of the audio from the transcription system; andpresenting, by the first device, the audio and the transcription. 13.The method of claim 12, wherein the first communication address is aphone number associated with a wireless communication carrier and thesecond communication address is a phone number associated with a voiceover internet protocol (VOIP) company.
 14. The method of claim 12,wherein the communication system is a communication service provider forthe first communication address.
 15. At least one non-transitorycomputer-readable media configured to store one or more instructionsthat when executed by at least one processor cause or direct a system toperform the method of claim 12.